Privacy Policy

This policy explains how MRA Haven Estates (“we”, “us”) handles personal information when you use our website, contact us, or use our estate agency, lettings, valuation and removal services.

Who we are

MRA Haven Estates, Unit 3, 5 Duncombe Street, Bradford, BD8 9AJ. Email: info@mrahavenestates.co.uk. Phone: 0330 133 3786.

Information we collect

We may collect:

Identity and contact details (name, email, phone, postal address)
Property details you provide (address, postcode, bedrooms, condition)
Account details if you register (saved properties and enquiry history)
Messages you send via Contact Us, property enquiry, valuation or calculator forms
Technical data such as browser type and pages visited (where analytics are used)

How we use it

We use your information to:

Respond to enquiries and provide valuations or viewings
Manage lettings, sales support and related services
Operate your client account and saved property shortlist
Meet legal and regulatory obligations for estate agency work
Improve our website and services

Sharing

We do not sell your personal data. We may share it with service providers who help us run the business (for example email delivery or hosting), with solicitors or contractors where needed for a transaction, or where the law requires disclosure.

Retention

We keep personal data only as long as needed for the purpose it was collected, including legal and accounting requirements, then delete or anonymise it where practical.

Your rights

Under UK GDPR you may ask to access, correct, delete or restrict your data, or object to certain processing. To exercise these rights, contact us using the details above or via our Contact page.

Updates

We may update this policy from time to time. The version on this page is the current one. Last reviewed: September 2026.